Welcome to Trollus ("we", "our", or "us"). We value your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our cloud-based WhatsApp marketing software (the "Service").
We collect the following types of information:
Name, email address, phone number
Company name and business details
Login credentials (secured and encrypted)
Your connected WhatsApp number
WhatsApp contact lists (if imported)
Message history, delivery reports, and engagement data
IP address, browser type, device information
Activity logs and interaction history
Date/time of access and pages/features used
We use cookies and similar tools to improve user experience and analyze performance. You can control cookie settings in your browser.
We use the collected information for the following purposes:
To provide and maintain the Service
To manage your account and preferences
To send alerts, updates, and service-related messages
To analyze and improve the performance of our software
To ensure compliance with legal obligations
We do not sell, rent, or trade your personal data.
We may share data with:
Trusted service providers for hosting, payment processing, and analytics
Law enforcement or regulatory authorities, if required by law
Authorized team members within your account for internal collaboration
We implement industry-standard security measures to protect your data, including:
SSL encryption
Two-factor authentication (2FA)
Secure data centers with firewalls and access controls
However, no online service is 100% secure. Use the Service responsibly and safeguard your login credentials.
We retain your data only as long as necessary to provide the Service or comply with legal requirements. You can request deletion of your data by contacting us at [Insert Contact Email].
Depending on your location, you may have rights to:
Access the information we hold about you
Request correction or deletion of your data
Object to or restrict certain data processing
Withdraw consent at any time
To exercise these rights, please contact us at [Insert Contact Email].
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
Our service is intended for business use only and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@trollus.in