Terms & Conditions

The following information is important as it provides an overview of our terms of services, which we recommend you review.

Welcome to Troll Us ("Company", "we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of our cloud-based WhatsApp marketing software and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not access or use the Service.


1. Eligibility

To use this Service, you must:

  • Be at least 18 years old

  • Have the legal authority to enter into a binding contract

  • Use the Service only for lawful, business, or commercial purposes


2. Account Registration

You must register an account to use the Service. You agree to:

  • Provide accurate and complete information

  • Maintain the security of your login credentials

  • Notify us immediately of any unauthorized use of your account

You are fully responsible for all activities that occur under your account.


3. Permitted Use

You may use the Service solely for sending and managing messages through WhatsApp in compliance with:

  • WhatsApp’s Terms of Service and API policies

  • Applicable data protection and anti-spam laws

  • These Terms of Use

You agree not to use the Service to:

  • Send unsolicited or spam messages

  • Harass, threaten, or defraud others

  • Distribute harmful, abusive, or illegal content

  • Violate third-party rights or privacy

  • Interfere with or disrupt our servers or networks


4. WhatsApp Integration

Our software connects with WhatsApp Web using your authorized number. We do not store or control WhatsApp’s internal services. Your usage must align with WhatsApp's policies, and we are not responsible for account bans or restrictions caused by misuse.


5. Payment and Subscriptions

Some features require a paid subscription. By subscribing, you agree to:

  • Pay all applicable fees on time

  • Allow us to charge your selected payment method

  • Understand that all fees are non-refundable unless stated otherwise

Failure to pay may result in suspension or termination of your account.


6. Intellectual Property

All content, features, and software provided by us—including logos, graphics, interfaces, and code—are our intellectual property or licensed to us. You may not:

  • Copy, modify, reverse-engineer, or distribute our software

  • Use our branding without permission


7. Data and Privacy

By using our Service, you consent to the collection and use of data as described in our Privacy Policy. You are responsible for ensuring that your use of the Service complies with all data privacy laws, including obtaining user consent where necessary.


8. Termination

We reserve the right to suspend or terminate your account at our sole discretion, with or without notice, for reasons including but not limited to:

  • Breach of these Terms

  • Illegal or unethical usage

  • Non-payment of fees

Upon termination, your access to the Service and all data associated with your account may be permanently deleted.


9. Disclaimer of Warranties

The Service is provided "as is" and "as available." We do not guarantee that:

  • The software will be error-free or uninterrupted

  • Messages will always be delivered

  • You will achieve specific marketing results

Use the Service at your own risk.


10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • WhatsApp account bans or data breaches caused by user error

Our total liability shall not exceed the amount you paid for the Service in the 3 months prior to the claim.


11. Modifications to the Terms

We may update these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the Service after changes means you accept the revised Terms.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.


13. Contact Us

If you have any questions about these Terms, please contact: info@trollus.in